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London Extreme Clean

Updated 2026-08-12 · 5,662 reviewed · 113 listed · Scored from 27 Google reviews · How we rank ›

4.6(27) 79 composite score See reviews on Google ✓ Google-verified
24/7 Emergency ResponseBiohazard & Trauma CleanupHoarding CleanupEstate & Senior Move-Out CleanoutsCompassionate / Discreet ServiceDeep Sanitizing & Disinfection
London Extreme Clean
Services
24/7 Emergency Response, Biohazard & Trauma Cleanup, Hoarding Cleanup
Reviews
27

What recent reviews say

Most jobs earn strong praise for speed and emotional intelligence. Erin, Dean, and Matthew lead crews that handle hoarding, odour elimination, and trauma scenes with care; Sarah in admin and management staff navigate difficult moments with patience. Two callers report unreturned voicemails on routine inquiries, a friction point that stands out against 25 overwhelmingly positive accounts.

Praised for
  • responsive staff and fast turnaround
  • named crew members (Matthew, Erin, Dean, Sarah) consistently praised
  • compassionate handling of sensitive situations
  • thorough, detail-oriented work
  • professional yet empathetic approach
Watch-outs
  • poor callback response on equipment rental inquiries
  • communication gaps on initial contact
compassionatenon-judgmentaldiscreetpunctualthorough-cleanupresponsive-communicationrespectful-of-belongingsodor-elimination-effectivehandled-sensitivelypoor-communication
Best for: families handling estate cleanouts or individuals needing trauma scene remediation with sensitivity
Think twice if: reaching out for non-emergency quotes or equipment rental; expect slower response than for emergency calls

Strengths

  • Named technicians (Erin, Dean, Matthew) with consistent track record across reviews
  • Emotional intelligence in high-stress situations
  • Fast response on emergency calls
  • Verifiable certifications (ABRA, IICRC, bonded and insured)

Worth knowing

  • Erin (supervisor): praised for attic mold removal, skunk odour elimination, handling worst-case hoarding scenarios
  • Dean: noted for quick emergency response and compassionate crisis support
  • Matthew: led jobs for mold eradication and general cleanup
  • Sarah (admin): singled out for crisis communication and follow-up
  • Equipment rentals available (ozone generators, dehumidifiers, air scrubbers)
  • Police recommended (per website)
  • Air quality testing and mold inspection services mentioned

What reviews say by service

Hoarding Cleanup
Crews restore severely cluttered homes in under a week with dignity and speed
Estate & Senior Move-Out Cleanouts
Estate jobs completed in hours; handled with compassion during family grief
Compassionate / Discreet Service
Staff consistently praised for kindness and professional handling of sensitive, distressing situations
Biohazard & Trauma Cleanup
No specific review text naming crime or trauma scenes, but website lists these services and general praise applies

How it compares

  • Rated 4.6 against a 4.71 average across the 47 24/7 emergency response businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 78
Review volume 63
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
24
4
0
3
0
2
0
1
3

Common questions

How fast can they respond to a cleanup emergency?
One reviewer reports Dean responded quickly to a skunk odour request; another job was completed within less than four hours for an estate cleanout. Website lists 24/7 availability.
Do they offer equipment rental?
Yes, the website lists ozone generators, dehumidifiers, and air scrubbers for rent; however, two callers report difficulty reaching the company to arrange rentals.
What certifications does the company hold?
Website states ABRA and IICRC certification, bonded and insured status, and police recommendation.
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Last updated 2026-08-12