Ontario Hoarding Cleanup Directory
Menu

PuroClean Canada

Updated 2026-08-12 · 5,662 reviewed · 113 listed · Scored from 15 Google reviews · How we rank ›

3.7(15) 58 low data composite score See reviews on Google ✓ Google-verified
Deep Sanitizing & Disinfection24/7 Emergency ResponseHoarding Cleanup
PuroClean Canada
Services
Deep Sanitizing & Disinfection, 24/7 Emergency Response, Hoarding Cleanup
Reviews
15

What recent reviews say

A small pool of five-star reviews from years ago praise swift responses and mold/water damage work. Recent complaints sharply contradict this: customers report unreturned calls, subcontractor damage, estimates doubled on insurance claims, items destroyed in storage, and repeated denials of promises made. The pattern suggests inconsistent branch performance and poor oversight of contracted work.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: Oldest 5-star reviews are 5-7 years old and describe prompt, courteous service. Recent 1-star reviews (5 months to 2 years ago) cite months of inaction, contractor damage, broken promises, dishonesty with insurers, and unresolved claims. Sentiment has declined sharply.

Praised for
  • responsive staff (on good days)
  • courteous and efficient work
  • insurance company choice available
Watch-outs
  • no follow-up on inquiries
  • contractor damage and dishonesty
  • hidden costs and estimate inflation
  • poor accountability and record-keeping
poor-communicationleft-mess-behindunprofessional-crewoverpriced
Think twice if: Customers report unreturned calls, inflated insurance estimates, contractor damage, and unresolved disputes; expect branch inconsistency and difficulty getting accountability.

Strengths

  • some branches respond quickly to assessments
  • insurance company recognizes as an option

Worth knowing

  • Todd Wilton (Durham Region branch) offered unprompted site visit for mold assessment
  • storage containers used for flood cleanup (one caused driveway damage)
  • subcontractors used for some jobs
  • disputes over deductible billing and item destruction in storage

What reviews say by service

24/7 Emergency Response
early 5-star reviews praised swift dispatch; recent 1-star complaints cite weeks of non-response to inquiries
Deep Sanitizing & Disinfection
stored wet carpet improperly after water damage; items wiped unnecessarily and destroyed
Hoarding Cleanup
no review text directly addresses hoarding services

How it compares

  • Rated 3.7 against a 4.76 average across the 55 deep sanitizing & disinfection businesses listed here.
  • Has more Google reviews than 26% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 56
Review volume 52
Review recency 88
Review sentiment 42
Profile completeness 75
Verification 0

Rating breakdown

5
10
4
0
3
0
2
0
1
5

Common questions

Can I choose which cleanup company my insurance sends?
Yes. One reviewer noted that calling their insurance company gave them the option to request PuroClean instead of a previously used provider.
Does PuroClean do site assessments before providing an estimate?
Sometimes. A Durham Region technician offered to visit and assess a mold issue unprompted; however, other customers reported being asked to send photos first without follow-up.

Similar hoarding cleanup companies nearby

Cheap junk removal
76 low data

Cheap junk removal

5.0(108)✓ Google-verified

Norm arrives on time, clears junk in hours, and charges less than larger competitors. Reviewers consistently praise his speed, cost, and genuine kindness throughout the job.

Junk & Clutter RemovalHoarding Cleanup
247-Restoration Corp.
80

247-Restoration Corp.

4.5(23)✓ Google-verified

Reviewers consistently experience fast response times, professional handling, and clear explanations from named staff like Arian and Juan. Water damage, mold removal, and post-emergency work get done efficiently with thorough cleanup; the business manages insurance claims and follows through without delays.

24/7 Emergency ResponseHoarding CleanupBiohazard & Trauma Cleanup
Call Disposal Services Ltd
77

Call Disposal Services Ltd

4.4(28)✓ Google-verified

Over 12 years serving contractors and homeowners, Call Disposal delivers bins and removals on schedule at rates regularly praised as well below competitors. Staff handle last-minute calls and renovation delays without fuss. Two isolated complaints about early arrival times and one old scheduling miss stand against 24 five-star reviews praising punctuality, fair pricing, and friendly crews. Their website states over 50 combined years of waste management experience and MOE licensing for asbestos and contaminated soil hauling. Service areas span the GTA from Brampton to Georgetown and Woodbridge.

Hoarding CleanupJunk & Clutter Removal

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-12