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PuroClean Restoration Barrie

Updated 2026-08-12 · 5,662 reviewed · 113 listed · Scored from 48 Google reviews · How we rank ›

4.8(48) 82 composite score See reviews on Google ✓ Google-verified
Hoarding CleanupBiohazard & Trauma CleanupDeep Sanitizing & Disinfection24/7 Emergency ResponseCompassionate / Discreet Service
PuroClean Restoration Barrie
Services
Hoarding Cleanup, Biohazard & Trauma Cleanup, Deep Sanitizing & Disinfection
Reviews
48

What recent reviews say

PuroClean Restoration Barrie arrives quickly to flood, fire, and storm damage, with staff like Steve and Andre providing transparent updates and thorough work from cleanup through reconstruction. Most clients praise their honesty and care, though rare complaints cite slow follow-up on non-insurance work and contested estimates.

Praised for
  • responsive emergency arrival
  • thorough professionalism
  • clear communication and transparency
  • respectful of belongings and property
  • honest and integrity-driven
Watch-outs
  • unresponsive on non-insurance jobs
  • reconstruction disputes and timeline disputes
responsive-communicationpunctualthorough-cleanuprespectful-of-belongingshandled-sensitivelynon-judgmentalfair-pricing
Best for: homeowners facing water, fire, or storm damage who want fast response and clear project updates.
Think twice if: non-insurance-funded work may experience slower follow-up or quoting delays.

Strengths

  • same-day or next-day emergency response
  • named project managers (Andre, Steve) stay involved end-to-end
  • transparent estimate and timeline communication
  • respectful handling of damaged homes and contents

Worth knowing

  • Steve coordinates initial response and keeps clients informed
  • Andre Glaser serves as project manager with detailed phone/text updates
  • named crew members include Daniel, Yousseff, Luis, Janeth, Horacio, Sarah, Daryl, Gary, Cory, Sean
  • basement floods handled with fans, dryers, air movers deployed within hours
  • reconstruction work includes flooring, trim carpentry, drywall, painting

What reviews say by service

24/7 Emergency Response
Staff arrive same day or within 3 hours; fans and dryers deployed immediately to mitigate water damage.
Deep Sanitizing & Disinfection
Cleanup described as thorough and complete; clients report property left clean and organized.
Biohazard & Trauma Cleanup
Website lists biohazard removal; no direct review evidence of this service.
Compassionate / Discreet Service
Reviewers praise respectful handling of belongings, careful approach to damaged homes, and emotional support during crisis.
Hoarding Cleanup
Crew managed dismantling and disposal of shed contents and barn cleanouts; one review names crew efficiency on large-scale cleanouts.

How it compares

  • Rated 4.8 against a 4.73 average across the 106 hoarding cleanup businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 85
Review volume 73
Review recency 98
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
45
4
1
3
0
2
0
1
2

Common questions

How quickly do you respond to emergencies?
Steve or the team typically arrive the same day or within 3 hours of contact; equipment like fans and dehumidifiers are deployed within hours.
Do you handle the whole project start to finish?
Yes. Project managers like Andre stay involved from initial assessment through reconstruction, providing phone or text updates on timelines and next steps.
Request a quote

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After basement floods and storm damage, homeowners consistently report rapid crew dispatch, careful work removing water-damaged furniture and belongings, and attentive, respectful staff on-site for extended shifts. Project managers (Josh, Brian, Austin named) explain options upfront and track progress; technicians (Riley, Quinn, Shannon, Tony, Greg highlighted) deliver polished finishes and cleanup without surprises.

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Most reviewers praise fast response, skilled crews, and transparent project management, particularly when insurance is involved. However, a minority report serious concerns: items going missing during flood cleanup, poor subcontractor oversight, missed follow-up appointments, and incomplete repairs that forced new insurance claims. The split suggests strong execution when things run smoothly, but inconsistency in follow-through and potential issues with content handling.

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Last updated 2026-08-12