Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Most recent reviews praise thorough work and professional crew, but two recent complaints highlight billing confusion and quality gaps. One customer was quoted $300, charged $400 with no explanation. Another was promised $50/hr for 2-5 hours but invoiced for 6 hours with undisclosed multi-cleaner charges; company refused to adjust despite acknowledged errors.
JunkGone arrives promptly, charges fairly, and cleans thoroughly. Most jobs finish faster than expected. Eric the owner leads hands-on work. Two older complaints note missed callbacks and poor phone manners; current reviews show consistent, reliable service across junk removal and unexpected obstacles like hornets nests.
Reviewers consistently report same-day or next-day appointments, teams that work quickly without waste motion, and staff who treat properties and belongings with care. Carter, Adrian, and Billy are named most often as the core crew; they and their teammates finish jobs in minutes, sweep up afterward, and maintain a friendly, professional tone even on difficult removal tasks. The business has earned 4.9 stars across 260 reviews, with 96% five-star ratings. Fair pricing, clear communication before and during jobs, and repeated customer loyalty stand out in feedback. No significant complaints appear in recent reviews.
Last updated 2026-08-12